FAQ

What types of photos can I use?
A clear photo of your companion, well framed, with natural light, is perfect.
Even if it's taken with a smartphone, as long as it can be distinguished by the human eye, we can make something magical out of it.
Can I see the result before printing?
Yes, always.
You'll see your final design before anything goes to print. Once the poster is generated, you can confirm the image and add it to your cart.
Nothing is sent without your validation.
What are the delivery times?
Once your image has been validated, we carefully print your poster and send it to you within 5 working days .
You will receive a tracking link upon shipment.
What if my poster arrives damaged or with a defect?
We use high-end printers and reinforced packaging.
If, despite everything, a defect occurs , simply contact us with a photo and we will find a quick solution.
How many generations of creation am I allowed for each photo?
You can test up to 3 different versions from the same photo.
This allows you to compare and choose the one that appeals to you the most. It's up to you.
Can I add a title or first name to the poster?
Yes, you can personalize your creation with a title or a short phrase . This can be your companion's name, a quote, or a little personal wink.
What type of title can I add to my poster?
You can personalize your creation with a title or a short phrase . This could be your companion's name, a quote, or a little personal wink. If you don't want to write anything, simply type a space to leave it blank.
What styles can I choose for my poster?
We offer several art styles like Ghibli, Pixar, Disney, Comics , and more to come. Each style gives a different rendering, you can easily compare before choosing.
Does the poster come framed?
No, the poster is delivered rolled in reinforced packaging to protect it.
However, you can choose to add a frame when adding to cart. In this case, the poster will arrive framed and ready to hang.
How are my creations generated?
We use advanced artificial intelligence technology to transform your photo into a unique illustration, according to the style you have chosen.
You're in control every step of the way: you select the photo, the art style, the title, and most importantly, the final image we print.